These terms apply whenever you browse, place a retail order, or submit a wholesale enquiry through the Fatimatnaturals website.
Acceptance of Terms
By using this website or placing an order, you agree to these terms. If you do not agree, please do not use the site to place an order.
Products and Pricing
Product descriptions, images and prices are provided in good faith and may be updated without prior notice. Where a listed price is clearly incorrect due to an error, Fatimatnaturals may cancel the affected order and issue a refund.
Orders and Payment
Retail orders are confirmed once payment is received through an accepted payment method. Guest checkout is available and does not require account creation. Order confirmation does not guarantee stock availability; if an item becomes unavailable after ordering, you will be contacted with alternatives or a refund.
Wholesale Orders
Wholesale and bulk quantity orders are handled through a structured quote request. Pricing, packaging and delivery terms for wholesale supply are confirmed directly with the buyer before an order is fulfilled and are not governed by standard retail checkout pricing.
Delivery and Returns
Delivery timelines, fees and coverage areas are described on the Delivery Policy page. Returns and refunds for damaged or incorrect items follow the process described on the Returns Policy page.
Account Responsibilities
You are responsible for keeping your account login details secure and for the accuracy of the information you provide, including delivery address and contact details.
Limitation of Liability
Fatimatnaturals supplies natural products for general retail and commercial use and makes no medical claims about them. To the extent permitted by law, Fatimatnaturals is not liable for indirect or consequential losses arising from use of the products or website.
Governing Law
These terms are governed by the laws of Ghana.
Contact
Questions about these terms can be sent to Fatimatnaturals through the Contact page or by phone.
Need clarification?
Contact Fatimatnaturals on 059 637 0207 or use the Contact page.